“The Cadenza competes in a class in which customers have higher expectations for their ownership experience. Our complimentary scheduled maintenance program – a benefit many would not have previously associated with the Kia brand – fulfills those expectations,” said John Crowe, vice president of service and after sale operations, KMA. “The program helps differentiate the Cadenza from its competition and illustrates Kia’s intentions of launching a credible contender into the emerging space between mainstream and luxury.”
Already a tremendous value at a starting MSRP of just $35,1002 (not including $800 destination), the Cadenza packs power, technology and refinement in Kia’s first full-size sedan, and the newly announced complimentary scheduled maintenance program only adds to the vehicle’s value proposition in its segment. Complimentary scheduled maintenance is available to customers who either purchase or lease3 a new 2014 Cadenza and complete the maintenance work for their vehicles at participating Kia retailers. The complimentary scheduled maintenance program, which excludes wear and tear items such as tires and brakes, is another benefit along with Kia’s industry leading 10 year/100,000 mile new-car warranty and Roadside Assistance4.
UVO eServices Makes Complimentary Scheduled Maintenance Easy
As Kia’s most technologically advanced vehicle, the 2014 Cadenza comes standard with UVO eServices5, which makes scheduling service appointments easier than ever. UVO eServices monitors service intervals and will alert the owner when it’s time to schedule an appointment at a Kia retailer. Following on-screen prompts, the system has the ability to contact the retailer and schedule service appointments at the owner’s convenience. UVO eServices is an enhanced telematics suite that offers a number of safety, maintenance and infotainment functions, including Automatic Diagnostics6, Manual Diagnostics, Scheduled Diagnostics, vehicle maintenance, and eServices Guide, many of which are run through the owner’s Smartphone7 equipped with the UVO eServices app, which is available at no charge8.
Through the UVO eServices owner's portal, known as "Car Care Web," owners can check vehicle diagnostics, vehicle status, maintenance schedules, driving behavior, and schedule appointments with their preferred or nearby Kia retailer via their home computer or mobile device. If UVO's eServices identifies a problem by way of the Automatic Diagnostics function, it will communicate the vehicle's issue(s) and its location to Kia's 24/7 call center or will schedule an appointment online with the nearest Kia dealership upon the owner’s request. Additionally, the user can take advantage of Scheduled Diagnostics from their Smartphone, setting a monthly diagnostic check of the vehicle. Upon completion, any issues found are automatically forwarded to Car Care Web.
Courtesy of: Kia Motors America Newsroom
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