Showing posts with label best customer service. Show all posts
Showing posts with label best customer service. Show all posts

Monday, September 19, 2016

NFL Has a Winner for Opening Weekend

If you grew up playing video games, no doubt you played Tecmo Bowl.  This was pre Madden days.  Tecmo Bowl was about as popular as it got for a football video game.  Just about everyone wanted to play with Bo Jackson.  He was the Tecmo Bowl stud.

By todays’ standards the graphics aren’t very good but until Madden came along, this game was the bomb.  You have cheat codes you can enter into just about any game you play on the devices of today.  Back in the day, Bo Jackson was his own cheat code.  He literally could not be tackled.  There was always an argument over who was going to get to be the Los Angeles team.

As we all settled in to watch some great opening weekend football, we see a familiar sight as Tecmo Bowl is on our screen and as true to the game, the ball is handed off to Bo Jackson, but instead of running forward, he runs back through the endzone and through the tunnel.  What could he be up to?

Then out of the tunnel, he comes driving a new 2017 Kia Sorento.  Now anyone who watched Bo play knows he would assume run you over as to avoid contact, however in his Sorento with the premium handling, he looked more like Barry Sanders, dodging and weaving his way to the end zone. Then he performs his signature ball spike.

I can’t wait to see what Kia comes up with next at Capitol Kia 13573 U.S. Hwy 183 N. Austin, TX or give us a call at 512-583-1900 today!






Saturday, September 17, 2016

2017 Kia Sportage

The new 2017 Kia Sportage is a compact SUV that would identify as a small crossover.  It has seating for five people and is offered in three trim levels.


The 2017 Kia Sportage’s interior is the impressive run. Kia Sportage 2017 model’s dashboard has a substantial, luxurious look and includes a wide central control layout tilt towards the driver, the cockpit a sporty character fit the name. Material quality is class-competitive, and we have noticed no squeaks or rattles in our test vehicles to date. The 2017 Kia Sportage LX trim is equipped by today’s standards, but one could argue that most of what you need, including Bluetooth, a USB port, and a small touch screen gives you. The Higher finish can be provided with a high-resolution 8-inches touch screen that sharp images and fast response times have, but even the LX is eligible for an upgrade to the EX’s standard 7-inch touchscreen with Uvo infotainment functions.

Passenger space and comfort is superior for this size class. As expected in a crossover, driver and front passenger, many main and legroom, and adds power seats bottom cushions independent tilt for additional customization. Behind occupants hardly worse, however. Even with a 6-footer in the driver’s seat, can be another 6-footer down immediately astern without the problem, and he or she will receive adequate thigh support. This level of accommodation is usually associated with mid-sized crossovers, so it was a welcome surprise in the compact Sportage.

In 2017 Kia Sportage LX and 2017 Kia Sportage EX trim, the 2017 Sportage is motivated by a 2.4L 4-cylinder engine 181 horsepower and 175 pound-feet of torque deliver. The 2017 Kia SX Turbo model gets a stronger turbocharged 2.0-liter 4-cylinder which cranks out 240 hp and 260 lb-ft. Both engines come with a six-speed automatic transmission. Front-wheel drive is standard, with four-wheel drive available as an option.


For more info, stop by Capitol Kia 13573 U.S. Hwy 183 N. Austin TX or give us a call at 512-583-1900 today!

Saturday, August 27, 2016

2016 Kia Soul

When the Kia Soul first arrived, there is no doubt that most people thought it was a cute little fad but hardly took it seriously.  The styling all the way down to the Hamster ad campaign, not many people viewed it as a viable option.  That is, until people started to really take a look at it.


Once people started shopping them, they found an affordable, dependable and safe vehicle that is infused with personality, options and practicality.  There was nothing on the market like it.  Then you throw in the multiple colors offered and for a small 5-door hatchback that is much taller and roomier inside than you would ever have imagined.

Vibrant paint colors, special appearance packages, and available upscale fittings make the Soul appealing to a broad cross-section of potential buyers.  You can get a cheap drive, a whimsical commuter, a sporty utility vehicle, and even one with more than a touch of luxury and they would all still be very affordable by todays auto prices.

Kia proves that small cars can be designed to be very comfortable.  The seats are firm and supportive that look good and are very durable.  For a small car which normally has you laying back, the Soul has you sitting up high with a great view in all directions.  The wide door opening and tall seat positions make it exceptionally easy to get into and out of the vehicle.

Come test drive one at Capitol Kia 13573 U.S. Hwy 183 N. Austin, TX or give us a call at 512-583-1900 today!

Saturday, July 9, 2016

2017 Kia Sorento

When Kia set out to give the Sorento a full redesign, they meant a full redesign complete with new metal, new body structure, engine, interior as well as improving an already fantastic cabin comfort and ride quality.

But it's a lot more than that, with every bit of sheet metal and every piece of trim changed. The exterior melts right into the family-crossover tapestry. From the outside, the redesign is so evolutionary that it’s easy to let your mind fill in the lines—from all but the side, perhaps. Inside, the redesign is a lot easier to see at first glance. The cabin of the 2016 Sorento has been quite dramatically tidied-up and made more sophisticated, with more soft-touch trims all around—wherever front occupants are expected to typically touch—and climate and navigation/audio controls are cordoned off into nice, neat control pods.

From the driver’s seat, it’s easy to feel that there’s been major improvement in the way this re-engineered model responds and performs. Steering is much-improved versus the previous Sorento, and previous Kias in general, and in particular there’s better tracking on center, plus better brake feel, a suspension that keeps a firm, composed ride, and an all-new body structure that’s far stiffer, with more than double the high-strength steel. Altogether, the Sorento has what Kia set out to achieve: a vault-like, German-style ride and the a heftier, more confident feel in general—even though the lineup has lost some weight.

Get more info at Capitol Kia 13573 U.S. Hwy 183 N. Austin TX or give us a call at 512-583-1900 today!

Wednesday, June 15, 2016

Kia is Climbing the Leaderboard

If popularity of a brand or car company was kept say, like a golf leaderboard that you follow during the weekend, or a Nascar event leaderboard, Kia would be overtaking some very stiff competition.

It is true that Kia is one of the newcomers and the old crusty veterans don’t like upstarts coming in thinking they know everything and trying to change the way it has been played for several decades.  Well that is exactly what Kia has done.  Not only have they forced the car brands here in America to rethink what they were doing, they have automakers all over the globe scratching their head at how Kia was able to sneak in and become so popular so fast.  In fact, it is one of the most popular brands on the market.  Don’t take my word for it.  The 2016 Auto Pacific Vehicle Satisfaction Awards put it at the top of their popular brand category.

The brand was not only ranked higher than all other popular brands, but it also placed fifth overall in the industry.  Three of Kia’s vehicles—the 2016 Soul, 2016 Optima, and 2016 Sedona—were also recognized by Auto Pacific, coming out on top in their respective segments. This is the third year in a row that the Soul was recognized as its segment winner.

Auto Pacific’s Vehicle Satisfaction Awards have become an industry benchmark for measuring how satisfied owners are with their new vehicle, and we are thrilled to see the incredibly high level of satisfaction our customers are experiencing with our vehicles,” said Orth Hedrick, vice president of product planning for Kia Motors America. “The Soul, Optima, and Sedona are all expertly crafted vehicles and represent just how far the Kia brand has come.”


Come see what makes Kia so popular at Capitol Kia 13573 U.S. Hwy 183 N. Austin TX or give us a call at 512-583-1900 today!

Monday, February 15, 2016

Kia’s Risk: Our Reward

In today’s automotive market a lot of car companies are playing it safe and sticking with the old tried and true without making many changes and updates for fear of losing a following.  The result is the same boring models year after year.

Guess who struck out more times than any other baseball player, the guy who also holds the record for the most home runs.  Guess who got thrown out trying to steal the most bases, the guy who has the record for the most stolen bases.  You don’t get ahead in life playing it safe.  Thank goodness for Kia.

Kia announced at the CES consumer electronics show that it plans to spend an initial 2 billion dollars on advanced driver assistance systems in the next three years as it pursues a goal of fully automated driving by 2030. The Korean carmaker also said it will be grouping all its advanced driver assistance systems under a new brand called “Drive Wise.” Henry Bzeih, chief technology strategist for Kia Motors America (KMA), spoke to automotive IT about Kia’s digital roadmap for the US. Bzeih is also in charge of KMA’s connected-car and technology planning.

Henry Bzeih said, “People at the helm of automotive companies today may be manufacturing or product-oriented, but they are also pragmatic. That’s why many automakers are reinventing their businesses. Customers are demanding it, so you have to make a commitment to technology as one pillar of your product strategy. It’s why we are investing 2 billion dollars in Drive Wise. That’s a lot of money.”

Take a trip and test drive some of this technology at Capitol Kia 13573 U.S. Hwy 183 N. Austin TX or give us a call at 512-583-1900 today!


 

Monday, November 23, 2015

2015 Kia Optima: Already Perfection

This model year, Kia asked themselves the question “Why fix what isn’t broken?” Well, ladies and gentlemen, the 2015 Kia Optima was their answer. No major changes have been made to the newest Optima model. The 2.4-liter four-cylinder engine with 192 horsepower and six speed automatic transmission and front-wheel drive has performed flawlessly in the past, so there was no need for Kia to make any changes. Also, the SX Turbo model is powered by a 2.0-liter four-cylinder engine with 274 horsepower as opposed to the base model.

This model comes loaded with standard features such as a six-speaker audio system, satellite radio, a tilt and telescopic steering wheel, Bluetooth and a six-way power-adjustable driver’s seat. It does not stop there. Other amazing and vital features are available such as heated and ventilated seats for those chilly winter mornings or those humid summer afternoons, push-to-start technology, an eight-speaker audio system, navigation, back-up warning system, leather seat trim, leather wrapped steering wheel, rearview camera, blind spot detection and rear cross-traffic alert if you choose to upgrade. The midsize four door car is an affordable and attainable high quality vehicle that is definitely worth taking a look at!

Between the excellent safety features, rocking audio system, smooth steering and 192 base horsepower, it would be insane not to come in and check out the new 2015 Kia Optima. Because after all, why fix what isn’t broken?

Come in to check out all of our 2015 models at Capitol Kia 13573 U.S. Hwy 183 N. Austin TX or give us a call at 512-583-1900 today!

Tuesday, October 27, 2015

2016 Kia Rio

The 2016 Kia Rio shows Kia’s dedication not only to their new higher end luxury sedans but also to the compact segment of their vehicle lines as well.

For the 2016 model year, Kia installed new front and rear fascia’s that give the tiny sedan a lower, wider and sportier look. Up front, Kia installed its thinner “Tiger Nose” grille, pushing the headlights inward a touch, and adding round fog lights with revised surrounds. The lower valance is also changed for 2016, as it is larger and straighter than on the 2015 model, further enhancing the lower-and-wider look Kia was going for. The backside of the 2016 Rio received a much lighter refresh, as Kia only installed new reflectors that are now closer to the outside of the bumper to help spread the widened look to the rear.  The remainder of the changes on the Rio center around the color palette, as Kia added two new hues: Urban Blue and Digital Yellow.

Kia spread the changes to the inside too in 2016, one of which was the installation of more high-density foam in the A- and B-pillars to help reduce NVH. Kia also installed premium touch materials to help give the cabin a slightly higher-grade feel than before. The model-wide changes to the cabin also include new satin-finish bezels around the air vents, and a piano-black center console.  On EX models there is also a new Designer Package available that gives the cabin a two-tone color scheme, with black cloth seats with leatherette trim and grey stitching.


Come by today to get information on this and all of the new vehicles Kia has to offer at Capitol Kia 13573 U.S. Hwy 183 N. Austin TX or give us a call at 512-583-1900 today!

Wednesday, September 9, 2015

2016 Kia Sportage: The Epitome of Perfection

All of the features of the brand new 2016 Kia Sportage point to perfection. It is new and improved and ready to hit the road! Not only do the mechanics of this wonderful vehicle reach optimal performance, but the cosmetics of it will make you want to strut your stuff down the highway every day. With exterior features such as standard Projector-Beam Headlights and LED lighting at the rear, this fresh edition of the Kia Sportage will be sure to turn heads and drop jaws anywhere you choose to show it off. Bragging rights is definitely an inferred feature with this hot SUV.


So other than envious looks, the newest model also includes AM/FM/CD/MP3/SiriusXM Audio system with 6 speakers standard with every version. You can jam out anytime with your favorite people in your fabulous Kia. Also standard in all versions is Bluetooth Wireless Technology Hands-free connectivity, power door locks to make your life easier, center console armrest with storage, illuminated cup holders to keep from those night time incidents where your cup didn’t quite make it in, front and rear door bottle holders for all of your beverage placing needs, and an illuminated glove box. 

Between the cosmetics of this new addition of the Kia family and the unbeatable features, it is safe to say that this hot new item is near perfection. Stop by today for more information on this wonderful vehicle.


Come in for a test drive of all of our 2016 models today at Capitol Kia 13573 U.S. Hwy 183 N. Austin TX 78750 or give us a call at 512-583-1900!


Thursday, May 14, 2015

The Winning Tradition Continues: Kia and the NBA

As has been customary as of late, Kia awards NBA players for winning certain awards and honors with a brand new version of a vehicle.  The good that comes from this goes well beyond an award.  This year the winner of the New Sorento was Lou Williams.  He won the NBA Sixth Man award.  To us, he won more than that.


The sixth man award is for the bench player that makes the biggest contribution to their team.  A substitute role for a player good enough to be a starter.  That is the epitome of Louis Williams of the Toronto Raptors.  Well after he won the award, he made a gesture that shows he is more than just a talented basketball player.  He asked Kia to send his Sorento to The Remix Project.  It is a Toronto & Chicago based organization that works to help young people from disadvantaged communities.  Lou finished the season averaging over 15 points coming off the bench.  He was the first Raptor to win any NBA award since 1999.  

Kia decided not to sit on the bench.  They plan on giving away a new Sorento to the charity of choice for all 5 winners of the NBA’s 2014-15 end of the year awards.  This is exactly what makes Kia such a special car company.  It isn’t about the publicity.  It is about doing the right thing.


Come see what award winners drive today at Capitol Kia 13573 U.S. Hwy 183 N. Austin TX or give us a call at 512-583-1900 today!



Monday, December 22, 2014

The Making of the 2015 Kia Picanto

To understand what any new model vehicle’s persona is, you must first take a look way back in its past. The very first Kia Picanto was the 2004 model which made its world-wide debut in 2003 at the Frankfurt Motor Show. Another name allotted to the Picanto was the “Kia Morning”. At the release of the 2007 model, car fanatics noticed a phenomenal facelift with a new bumper and front grille “tiger nose” grille.


2011 marks the beginning of the second generation of Kia Picanto/Mornings as well as it was the first year the vehicle was made available in a 3-door version, but only in Europe. In 2013, also included in the second generation, Kia Netherlands released the limited edition R-Cross version of the popular model. Only 500 of these were produced, making them very rare. What made them so unique and special was their black body kit that wrapped around the wheel wells with 14 inch alloy wheels. 

As far as marketing goes, Kia released the world’s first nail art animation promotional video to advertise the popular model. The work of art consisted of 900 nails and 1200 bottles of nail polished were used to color the piece. It took 25 days simply to create the set seeing as how each nail too approximately 2 hours to paint. The 900 painted nails came together to create a picture of the Picanto in motion. 


Come in for a test drive of our 2015 line up at Capitol Kia 13573 U.S. Hwy 183 N. Austin, TX or give us a call at 512-583-1900 today!

  

Thursday, March 27, 2014

Social Media and Capitol Kia

Social media is all the rage.  It’s everywhere and is being used by everyone.  Young and old alike are navigating their way from one social media site to the next.

Social media is a social instrument of communication that makes two-way communication possible.  It is used as a way to disseminate information, but then to receive feedback in return.

Social media is being utilized in people’s private lives as a recreational pastime, but businesses have adopted the practice as well, as a means of connecting to the public sector for an instantaneous way to receive results and reviews.

Capitol Kia is one such business that utilizes social media not just to their benefit, but to the advantage of their customers, as well.  Social media provides customers the ability to offer feedback on their needs, wants and buying experience.  The dealership deciphers the information as rapidly as possible, so they can maintain the high level of customer satisfaction their establishment in known for.

Capitol Kia is using social media as just another way of making sure their customer’s voices are being heard…and listened to, for optimum satisfaction and customer retention.

Capitol Kia in Austin, TX, also serves Round Rock, TX and San Antonio, TX.  They are proud to be an automotive leader in their area. Since opening their doors, Capitol Kia has kept a firm commitment to their customers. They offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.

For more information, questions or comments contact them at 512.583.1900 or visit www.capitolkia.net.

Tuesday, February 18, 2014

Kia is Still the Best in the Business

It is hard to believe it has been seven years since Kia revolutionized the new car warranty by extending manufacturer protection for owners to seven years.
Kia is not scared to push the envelope with sleek futuristic looking crossover concepts and they delivered again.  The “urban hybrid vehicle” is the third hybrid or electric vehicle on Kia’s stage. Robust performance and an upscale personality, making it a truly attractive and well-rounded hybrid offer.

Butterfly style doors swing open toward the roof revealing a four passenger cabin.  The molded one piece front seats are covered in an Orbit Silver quilted fabric and the backseat is a 50/50 split bench that can fold down flat for a carbon fiber lined cargo floor.  It has a large screen that sits in the middle of the dash displaying the live images from the video cameras.

The engine is a version of Kia’s turbocharged 1.6 liter engine making 160 HP in this model.  It is paired with a seven speed dual clutch transmission that drives the front wheels.  Kia says an electric hybrid system is capable of delivering up to 45 HP to the rear wheels.  The looks are astonishing and futuristic, yet inviting.  I can’t wait to see one in person.
For more information on this and all of the new cars Kia is working on, come by today at Capitol Kia 13573 U.S. Hwy 183 N. Austin, TX or give us a call at 512-583-1900 today!

Tuesday, September 10, 2013

Winning a New Kia Soul from Capitol KIA!

Our big contest winners describe what it was like registering and ultimately winning a brand new Kia Soul from Capitol Kia!

Capitol KIA Congratulates the Winners of a Brand New Soul!

Recently Capitol Kia held a “Customer Appreciation Raffle” as a way to say thank you to our wonderful family of customers.  Many people registered for the opportunity to win a brand new Kia Soul and we are pleased to announce our winner, Shawn Hayes!
“It couldn’t have happened at a better time.”  Mr. Hayes said he and his family came by Capitol Kia with his wife’s mother and her grandmother.  Mrs. Hayes grandmother came in to purchase a new vehicle on the day they registered.

He stated that when his wife answered the phone and told him they had won a brand new Kia Soul, he was in a state of disbelief.  The new Soul will serve him well in his daily 60 mile round trip commute, getting double the gas mileage of his current older vehicle.  Being selected winner will also allow the couple’s 15 year old son to inherit their older vehicle.

Capitol Kia is very excited and happy to say “Congratulations” to our big contest winner Shawn Hayes and his family!
Thanks to all who entered, and even if you didn’t win you can still feel like a winner when you receive the best deal and highest level of customer service and commitment at Capitol Kia!  Visit our showroom at 13573 U.S. Highway 183 N. in Austin, TX 78750 or give us a call at 512-583-1900 today!